Effective as Jul 17, 2024
ClassX exists to help people get access to the most valuable learning experiences in their cities by facilitating connections between great instructors and venues. In short, ClassX aims to build a world where anyone can learn anything anywhere.
ClassX, Inc. (“ClassX,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website, app, and related online services (collectively, our “Services”). as well as through social media, our marketing activities, and other activities described in this Privacy Policy. This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from users of our Services (“Users”, “you”, and/or “your”) It applies to our student customers (“Students”), individuals who teach courses through our Service (“Instructors”) and individuals who list their venues through our Services (“Hosts”). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.
INFORMATION WE COLLECT
We may collect a variety of information from or about you or your devices from various sources, as described below.
Information You Provide to Us
Registration and Profile Information. When you sign up for an account, we ask you for contact information such as your name, email address, phone number, and address. We may also ask you for information such as your job title, company, and date of birth. If you sign up using a third-party account such as a social media account, we will receive similar information from those services and may receive additional information such as profile photo and connections.
Application and Enrollment Information. As part of our application or course enrollment process, the instructors offering the course and the hosts hosting the training will collect additional information about you such as your professional history, educational history, individual preferences, and demographic information. This information may be used to create your profile on the Services.
Communications. If you contact us directly, we may receive additional information about you. For example, if you contact us for customer support, we may receive your name, email address, phone number, the contents of the message and any attachments you send to us, and any other information you choose to provide. If you subscribe to our newsletter, we will collect certain information from you, such as your email address.
Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.
Payment Information. If you make a purchase through our Services, your payment-related information, such as credit card or other financial information, is collected by our third party payment processor on our behalf.
Instructors. If you sign up to be an Instructor, we will ask you for information such as your name, email address, online presence, proposed course topic, financial account information (for payment) and other information relevant to setting up your course.
Hosts. If you sign up to be a host, we will ask you for information such as your name, email address, online presence, proposed course topic, financial account information (for payment) and other information relevant to setting up your classrooms.
Ratings and Feedback. If you choose to rate and/or provide feedback through our Services, we will receive any information and content you choose to provide to us.
Information We Collect When You Use Our Services
Video and Audio Recordings. When you attend online classes, these sessions may be recorded.
Location Information. When you use our Services, we receive your precise location information. We also infer your general location information, for example, by using your internet protocol (IP) address.
User Content. As part of our Services, users can upload audio, videos, comments, and other content directly to our Services or through integrations with third-party technologies. We will receive all information our users choose to upload.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, such as the pages or other content you view, the searches you conduct, people you follow, purchases you make, and the dates and times of your visits.
Device Information. We receive information about the device and software you use to access our Services, such as your IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
Information from Cookies and Similar Technologies. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. We and third party partners collect information using cookies, pixel tags, or similar technologies (collectively “cookies”). We and our third party partners, such as analytics and advertising partners, may use the following cookies to collect information about your online activities over time and across different services:
- Strictly necessary cookies. Some cookies are strictly necessary to make our Services available to you; for example, to perform your login functionality and for user authentication and security. We cannot provide you with the Services without this type of cookies.
- Marketing cookies. We also use cookies to provide customized advertisements, content and information to you on our Services and other websites. We will use third party marketing cookie providers, such as Google Ads, to help us tailor your advertisements.
- Functional cookies. These are used to recognize you when you return to our Services. This enables us to personalize our content for you, greet you by your name and remember your account preferences.
- Analytical or performance cookies. These are used in order to operate, maintain and improve our Services. We use third party analytics providers such as Google Analytics. Google Analytics uses first-party cookies to track user interactions which helps show how users use our Services. This information is used to compile reports and to help us improve our Services. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you use our Services by going to https://tools.google.com/dlpage/gaoptout or via Google’s Ads settings.
Information We Collect When You Use Our Services
Information from third party services. If you choose to link our Services to a third party account, we may receive information about you, including your profile information and your photo, and your use of the third party account. If you wish to limit the information available to us, you should visit the privacy settings of your third party accounts to learn about your options.
Other third parties. We may receive additional information about you, such as demographic data, from third parties such as data or marketing partners and combine it with other information we have about you.
HOW WE USE THE INFORMATION WE COLLECT
We may use the information we collect
- To provide, maintain, improve, and enhance our Services;
- To personalize your experience on our Services such as by providing tailored content and recommendations;
- To understand and analyze how you use our Services and develop new products, services, features, and functionality;
- To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
- For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
- To generate anonymized, aggregate data containing only de-identified, non-personal information that we may use to publish reports;
- To send you text messages and push notifications;
- To facilitate transactions and payments;
- To find and prevent fraud, and respond to trust and safety issues that may arise;
- For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
- For other purposes for which we provide specific notice at the time the information is collected.
